How do I request a refund?

You can ask for a refund on a membership or a Spunk pack. Every request is reviewed individually, and approved refunds go back to the payment method you used.

What we look at

• When you ask. Requests made within 24 hours of paying are the quickest to review.

• What went wrong. If something stopped you using the service, or you bought something by mistake, tell us so we can look into it.

If content was removed or your account was restricted for breaking our rules and you think that was a mistake, you can raise it with us; refund requests linked to it are reviewed the same way.

How to ask

Email hello@fuckd.ai or use Support / Reports in the menu. Include:

• your account email,

• the date and amount of the payment, and

• what you'd like refunded.

What happens after a refund

A refunded membership is cancelled straight away. Premium features and any remaining Spunk are removed when the refund is processed.

Talk to us first

If something's wrong with a payment, contact us before going to your bank. It's the quickest way to get it sorted. A chargeback through your bank cancels your membership straight away and removes any remaining Spunk.

The full terms are in our Refund Policy.